Does Zoho Desk WhatsApp Integration Require a Separate WABA Number?

Does IM WhatsApp integration on Zoho Desk require a separate WABA number?

Yes, IM WhatsApp integration on Zoho Desk requires a separate WABA number which should be associated with other services. This restriction is imposed by WhatsApp (Meta), requiring separate WABA numbers for Zoho CRM and Zoho Desk.