Does IM WhatsApp integration on Zoho Desk require a separate WABA number?
Yes, IM WhatsApp integration on Zoho Desk requires a separate WABA number which should be associated with other services. This restriction is imposed by WhatsApp (Meta), requiring separate WABA numbers for Zoho CRM and Zoho Desk.
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how to create a Zoho Desk ticket with custom lookup field value?
Regarding your concern, we understand that you are trying to create ticket in desk from Zoho Creator. if that's the case, we request you to follow the below format as mentioned in add records api help doc "Lookup_field_name": "3888833000000114027". ...
How do I integrate Zoho CRM, Commerce, and Books while addressing Turkey-specific payment gateway challenges?
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What is Zoho Flow and how does it support integration?
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