✅ Solution 1: Add a Processing Fee Line Item in Zoho Books (Recommended)
How it works: Create a dedicated "Payment Processing Fee" product/service item in Zoho Books that gets manually or automatically added to invoices before payment.
Implementation Steps:
Create a Fee Item in Zoho Books
- Go to
Items → New Item - Name: "Payment Processing Fee" or "Credit Card Surcharge"
- Set as a Service item
- Set tax rules appropriately (fees may or may not be taxable in your jurisdiction)
Calculate the Fee
Standard Stripe rate: 2.9% + $0.30 per transaction
Formula to pass full cost to customer:
Fee = (Invoice Total × 0.029 + 0.30) / (1 - 0.029)
(This accounts for Stripe also charging on the fee amount itself)
Add to Invoice Template
In Zoho Books, create a custom invoice template that includes this line item. Can be added manually per invoice or via automation (see Solution 3).
Limitations:
- Requires manual calculation unless automated
- Must be applied consistently to avoid customer confusion
Reference: Zoho Books Items Help
Get started with Zoho Books at https://zurl.co/QvFrD to set up your items and invoices effortlessly.
✅ Solution 2: Use Zoho Books' Built-In Adjustment/Charge Field
How it works: Zoho Books has an "Adjustment" field on invoices that allows adding a flat or labeled charge at the bottom of an invoice.
Implementation Steps:
- Open or create an invoice in Zoho Books
- Scroll to the bottom totals section
- Find the "Adjustment" field
- Enter a label (e.g., "Processing Fee") and the dollar amount
- This appears as a separate line on the customer-facing invoice
Pros:
- Quick and requires no new item setup
- Clearly visible to the customer
Limitations:
- Flat amount only — not percentage-based natively
- Must be calculated manually each time
- May not sync cleanly back to Trainer Central records
Reference: Zoho Books Create Invoice Help
✅ Solution 3: Automate Fee Addition via Zoho Flow or Deluge Script
How it works: Use Zoho Flow or a Zoho Books custom function (Deluge) to automatically calculate and append the processing fee whenever a new invoice is created from Trainer Central.
Implementation Steps — Zoho Flow Approach:
- Trigger: New invoice created in Zoho Books (originating from Trainer Central)
Action 1: Calculate fee:
processing_fee = (invoice_total * 0.029 + 0.30)
Action 2: Add line item via Zoho Books API
POST /invoices/{invoice_id}/lineitemsItem name: "Payment Processing Fee"
Amount: calculated value
Implementation Steps — Deluge Custom Function:
// Zoho Books Custom Function (Deluge)
invoiceId = input.get("invoice_id");
invoiceDetails = zoho.books.getRecordById("invoices", invoiceId, "YOUR_ORG_ID");
subTotal = invoiceDetails.get("sub_total").toDecimal();
// Calculate Stripe fee
processingFee = ((subTotal * 0.029) + 0.30);
processingFee = processingFee.round(2);
// Build line item map
lineItem = map();
lineItem.put("name", "Payment Processing Fee");
lineItem.put("description", "Credit card processing fee (2.9% + $0.30)");
lineItem.put("rate", processingFee);
lineItem.put("quantity", 1);
// Update invoice
updateMap = map();
updateMap.put("line_items", list(lineItem));
response = zoho.books.updateRecord("invoices", invoiceId, updateMap, "YOUR_ORG_ID");
return response;
Pros:
- Fully automated — no manual calculation
- Consistent application across all invoices
- Syncs properly with CRM and Books records
Limitations:
- Requires technical setup time
- Needs testing to ensure correct sync with Trainer Central
- Must handle edge cases (refunds, partial payments)
References: Zoho Flow, Zoho Books API v3
Explore Zoho Flow for automation at https://zurl.co/FjKoY.
⚠️ Solution 4: Use Stripe's Built-In Application Fee (Developer Option)
How it works: If you have API access to your Stripe integration, Stripe supports application fees at the API level that can be added to payment intents.
Implementation Steps:
- Access Stripe Payment Intent creation
- Add
application_fee_amount parameter: {
"amount": 5000,
"currency": "usd",
"application_fee_amount": 175
}- This deducts the fee from the payment before depositing to your account
Limitations:
- Requires Stripe Connect (platform accounts) — not standard merchant accounts
- Likely not accessible through Zoho Trainer Central's native Stripe integration
- Complex to implement without developer resources
Reference: Stripe Connect Collect Then Transfer
Solution 5: Bake the Fee Into Course Pricing (Simplest Long-Term)
How it works: Rather than adding a visible surcharge, increase course prices by the average processing cost and absorb the fee transparently.
Calculation Example:
Desired Revenue: $100.00
Stripe Fee: $3.20 (2.9% + $0.30)
Set Price At: $103.20
Pros:
- Zero technical implementation required
- No legal surcharging concerns
- Cleaner customer experience
Limitations:
- Fee amount varies per transaction (flat pricing won't be exact)
- Less transparent if customers ask about pricing breakdown
- Doesn't work well for variable-price courses
For alternative payment processing, consider PayPal at https://www.paypal.com/ for flexible fee handling.