how to create a Zoho Desk ticket with custom lookup field value?

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• Are there any options to map an account, for example? A field that we can assign a value to by default and then make invisible to the user would be a great asset to the process.

  Marking a field as invisible in the Booking form and updating the field in the CRM is not possible using the default integration. However, we can achieve your requirements using custom functions.

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