How to Create Tickets with Custom Lookup Field Values in Zoho Desk

how to create a Zoho Desk ticket with custom lookup field value?

Regarding your concern, we understand that you are trying to create ticket in desk from Zoho Creator. if that's the case, we request you to follow the below format as mentioned in add records api help doc "Lookup_field_name": "3888833000000114027". We tried accessing the given function but we were unable to access as there was no edit access provided. If still issue persists, please grant us edit access to check from our end. edit access: https://help.zoho.com/portal/en/kb/creator/developer-guide/applications/grant-edit-access-to-zoho-support/articles/grant-edit-access-to-zoho-support