What to do if you get locked out of your Zoho Account ?
the instructions you need to follow are below
Thank you for writing to us.
Please respond to the below-requested security questions, so that we can
validate and provide you a one-time backup verification code using which you can log in and manage to reconfigure Multi-factor authentication.
Kindly attach the last invoice copy received from Zoho.
Please mention the mobile number you have added to the account.
Please attach the welcome email or any automated email which you must have received from Zoho.
- Please login to your domain management page and create a CNAME record with hostname ZAC63774070, point it to domain.zoho.com, and set TTL to 1 hour. Please provide us a screenshot of the page where you have updated the CNAME in your DNS zone file page.
Please note: These measures are just to protect your account.
Looking forward to the details.
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