What to do if you get locked out of your Zoho Account ?

What to do if you get locked out of your Zoho Account ?

You need to contact Zoho Team directly @ Email:  support@zohoaccounts.com

the instructions you need to follow are below

Thank you for writing to us.
Please respond to the below-requested security questions, so that we can
validate and provide you a one-time backup verification code using which you can log in and manage to reconfigure Multi-factor authentication.

  • Kindly attach the last invoice copy received from Zoho.

  • Please mention the mobile number you have added to the account.

  • Please attach the welcome email or any automated email which you must have received from Zoho.

  • Please login to your domain management page and create a CNAME record with hostname ZAC63774070, point it to domain.zoho.com, and set TTL to 1 hour. Please provide us a screenshot of the page where you have updated the CNAME in your  DNS zone file page.  
Please note: These measures are just to protect your account.

Looking forward to the details.

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